Andros Thea House Rules

• Number of guests

All reservations and financial agreements are made for a specific number of guests. This number must be specified and confirmed by the client during the booking process. No more that [16] people shall be permitted unless otherwise agreed in advance.

  

• Escort to your Villa

If not agreed otherwise the property manager will meet you at AndrosThea to escort you to the villa. Port pick-ups and car rentals can be arranged for you upon extra charge.

 

• Identification

Upon check-in, at least one of the guests must submit his/her passport or identity card and payment of the security deposit The passport and/or identity card will be photocopied and returned to the owner.

 

• Check-in & Check-out

Your stay in the villa begins at 16.00 of your check-in date and it ends at 11.00 of your check-out date. However, on the day of your departure you are expected to leave the villa no later than 11.00, except otherwise agreed [Late check-out is possible but subject to availability and a fix rate of extra charges occur. Additionally, if guests fail to check-out on time, there is a fixed amount that will be charge].

Notice that 30mins before departure [10.30] you are expected to be available for the inspection of the villa for damages and losses.

 

• Residential Use

Guests should comply with the laws that govern Greece during their stay at the villa. Most importantly, they are not allowed to bring illegal, flammable, explosive or poisonous substances and objects to the villa. Nor are they allowed to violate the law in other ways; their purpose for renting the villa is for residential use only and they should not use the villa for any offensive and unlawful purposes. That being said, guests are not allowed to sublet any part of the villa to guests who are not included in the maximum number of guests when agreeing on the villa rental. Lastly, parties and other events are not allowed.

 

• Smoking

Smoking is not allowed in the villa. However, those guests who wish to smoke are free to do so, on the balcony/terrace/garden. Beware not to leave any cigarette buds in the villa or any exterior space, so as to comply with the safety precautions in the prevention of a fire. In case there is evidence of smoking in the villa such as bad smell and/or damages, guests will be charged the amount needed to repair damaged items to original state and/or special cleaning of materials such as curtains, pillows etc.

Most importantly, guests should respect the fact that AndrosThea is a non-smoking villa and there are guests who choose it especially for this reason. Therefore, guests who check-in the villa scenting of smoke could request to cancel their reservation, leading to major costs for AndrosThea.

 

• Personal Belongings-Security

Guests are responsible for the security of the villa during occupancy. You must keep all windows and doors locked securely at all times when not on the premises. The villa owners and their representatives are not responsible for the loss of personal belongings or valuables.

 

• Damage/Loss/ Injuries

Upon arrival the guests will be informed on the available appliances and amenities within the villa and guests are obliged to use them according to the villa’s owner/representative indications. Any damage or disappearance of objects and appliances provided in the villa should be immediately communicated to the villa owner/representative and guests will be asked to pay for the value of the missing or damaged goods. Additionally, guests are expected to use the provided amenities in such a way to avoid injuries of any of the guests.

The property and the owners are not responsible for any accident, injury or illness that may occur while on the premises. By accepting this reservation, it is agreed that all guests are assuming the risk of any harm arising from their (and their guests’) use of the premises.

 

• General rules

Furniture rearrangements by the tenant and other guests during are not allowed

Do not flush your personal care products (toilet paper, dental floss, hair, cotton swabs, cotton balls, wipes, cleaning cloths, feminine hygiene products and other). You risk causing serious plumbing issues.

The use of BBQ is not permitted on days with moderate to strong winds..

The usage of the sun umbrella is strongly recommended not to be used when the winds are strong. Please make sure to secure it during the night.

 

• Children Supervision

Children on the premises must be supervised by a responsible adult at all times.

 

• Swimming Pool

Use the swimming pool on your own responsibility. The owner is not responsible for any accident.

Keep the children under constant supervision.

Take a shower before the use of swimming pool. For your convenience there is an outdoor shower.

Please use the shower before entering the swimming pool and avoid throwing beach sand in the pool.

Do not go wet into the house or use indoor furniture.

Pets, which are allowed only under special circumstances at AndrosThea, are not allowed to enter the swimming pool by any means.

Make sure that you do not perform dangerous dives, the max depth is 2.20m.

Usage of the pool while consuming alcohol is not allowed.

 

There is a pool cleaning schedule, twice per week.

 

• Vandalism

Any damage caused within the property including furniture and equipment will be assessed by the managing agent and the costs of any repairs or replacement items will be met by the individual responsible.

 

• Candles & Fire

Candles should only be used by adults and be kept away from kids.

It is not allowed to light fire in any of the villa’s premises since the area around the villa could be dry during the summer and easy flammable.

 

• House keys

We shall charge the guests for the cost or replacement of each set of lost or mishandled keys.

 

• Complaints & Maintenance

The owner of the villa will make sure that all the electrical appliances, Wi-Fi, water supply, electricity, pool filtration system, air conditioning, cable TV etc are in good, working condition. In the case of a maintenance problem, the owner should be immediately notified by the guests, so as to arrange the immediate solution to the problem. However, no refunds or rate adjustments can be made in such cases.

 

• Entry in the House

Staff and maids reserve the right to enter the property to perform their duties such as maid service and any repairs necessary. We will make every effort to schedule such brief showings at a time convenient to you, to respect your privacy, and not interrupt your stay.

 

• Special Circumstances

In special circumstances, the owner of the villa reserves the right to enter the villa even while the guests are not on the spot, for example when it is necessary to prevent predictable or inevitable danger (such as flood, fire). The guests will be then notified about the details of the incident.

 

• Guests’ absence

Should all the guests wish to be absent from the villa for more than 24h continuous hours, the owner/representative of AndrosThea should be informed for security reasons in unexpected events and special circumstances.

 

• Cleaning

AndrosThea is cleaned and disinfected thoroughly prior to your arrival. The rates include housekeeping service (every 4 days) which comprises of 4-hour cleaning the kitchen and bathrooms. The towels and bed linens are changed once in four [4] days. However, note that the above mentioned maid service does not include personal services such as cooking, personal laundry, babysitting, etc.

 

• Quiet hours

Τhe quiet hours for Greece during the summer period are 15.00-17.30 and 23.00-07.00. Even though, the villa is in a remote area and there are no neighbors at a close distance, making too much loud noise could cause protests. As a general rule, guests should not disturb, endanger or inconvenience neighbors during any moment of the day or night.

 

• Disabled Guests

AndrosThea offer accessibility to disabled guests. One out of the five bedrooms is accessible for wheelchair.